To explore how local residentsâ?? attitudes and action influence touristsâ?? satisfaction\nwhich in turn influences tourism destinationâ??s brand image, the paper\nconducts a questionnaire survey among 166 tourists who visited Yantai, analyzes\nand tests the relational model through structural equations. The test result\nshows that residentsâ?? deep acting strategy positively affects touristsâ?? satisfaction;\ntourism experience partially mediates the effect of residentsâ?? emotional\nlabor on touristsâ?? satisfaction. It supplements the antecedent research\nof tourism experience. Policymakers are suggested to attach great importance\nto residentsâ?? emotional labor and touristsâ?? experiential demand.
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